A government portal website is designed for local people to help assist them at times of need. These websites are made to offer any kind of help to the citizens. That’s why it is important to make citizen behavior-driven government websites. These websites must have navigation with search options, feature top services, offer personalized experiences based on geography, and so on.
If you want to create a good website for your governmental organization, you are at the right place. We have listed some steps to help you create a good and promising website for your audience. So, now, let’s see how you can have a good website.
Here are the steps to build the best government website for your audience.
Interview stakeholders
If you are looking for ways to build a website that can please everyone, then stop here. It is going to be really hard to please everyone. However, you can try to satisfy a major section of the audience by building the website as per their preference. You can simply conduct an interview with both internal and external stakeholders. It can be your employees, partners, other governmental departments, business owners, and most importantly, the commoners. After all, you are building your website for them. Understanding the audience’s point of view and preference will ease your trouble and help you define accurate user profiles, and refine your goals. Thus, you will be able to build an audience-satisfying website.
Administer extensive user surveys
While creating the website, you must think from your prospect’s point of view, instead of showing your organization’s needs. In other words, you should think about building the website outside-in, rather than inside-out. By conducting real-life user surveys, it has been revealed what the visitors want to accomplish by visiting government portal websites. So, you have to consider things like understanding their goals, preferences, and the call to action they prefer while visiting a website. According to this research, you can easily plan your strategies and develop a great portal website for your organization.
Review web analytics
Web analytic reviews are really essential when you want to know several things about users. It can be knowing about user behavior, content value, specific entrance and exit points and the types of devices used to access the website. Going through these metrics will help you understand your target prospects better. After all, you can now build your website according to the reviews. In addition to that, web analytics help to increase form submissions, subscriptions, downloads, and other tasks that are essential to support your goals.
Create a task-oriented home page
Citizens visit the government portal websites to find some help or information. In other words, they visit these websites to accomplish a goal, not to admire the graphic design. So, you should primarily focus on the information you provide on the web pages. However, it won’t be a bad idea to add attractive designs. Unique and eye-catchy designs can play a great role in attracting prospects. You can design your web pages with eye-catchy elements with information in between. In addition to that, you have to make sure that your website is well-navigated, helping visitors reach where they want to go. You can add a clear roadmap to your homepage to help users quickly and efficiently locate information.
Embrace responsive web design
You must know that people don’t always use desktops to surf the internet. Nowadays, people rely on smartphones more. That’s why you need to make sure that your website is responsive, allowing visitors to access it through multiple devices. This will allow the citizens to access high-quality digital government information and services from any device safely. Instead of creating different website versions for different devices, it is better to make the website responsive. Responsive websites respond to a visitor’s preferences with flexible layouts automatically. In other words, the web pages adjust and fit into the screen size of the visitor’s device to offer a better user experience.
Optimize for search engines
The information given on the website is useless unless people find it. That’s why you have to make sure the website is visible on search engines. For that, you have to use Search Engine Optimization for ensuring that citizens can easily find the websites and the information they are looking for on the sites. So, you have to focus on keywords, descriptive page titles, helpful and relevant content, and other SEO practices to boost the website’s presence on the internet.
Conclusion
By following the above steps, you will be able to create the best government portal website. The website will be good enough to help you achieve your goals, like delivering vital government services, engaging citizens, and improving customer satisfaction levels. However, website development might not be an easy job for a newcomer. In that case, it is always better to hire professional website developers. So, think carefully about everything and then jump in!
